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Privacy Policy.

Last updated: January 22, 2026

This Privacy Policy explains how Monsoni (“we”, “us”, “our”) collects, uses, and protects personal information when you use our website and services. It also explains your rights and the choices you have about your information.

Interpretation and Definitions

Capitalised words have meanings defined in this section. These definitions apply whether the terms appear in singular or plural.

  • Company means Monsoni (also referred to as “we”, “us”, or “our”).
  • Service means our website and any related services that reference this policy.
  • Personal Data means information that identifies you or can be used to identify you.
  • Usage Data means data collected automatically when using the Service.
  • Cookies means small files stored on your device to support site functionality and preferences.
  • Service Provider means a third party that processes data on our behalf (e.g., hosting or analytics).

Information We Collect

We collect information you choose to provide, and limited data collected automatically to help the website function properly and perform reliably.

Information you provide

  • Contact details (such as name, email address, phone number)
  • Message content submitted through contact forms
  • Any details you include about your project or business when you contact us

Information collected automatically

  • IP address, browser type, device type, and operating system
  • Pages visited, time spent on pages, and basic interaction data
  • Referring pages and general location signals (approximate, not precise)

Cookies and Tracking

We use cookies and similar technologies to keep the website working correctly, remember basic preferences, and understand site performance. You can control cookies through your browser settings. Disabling cookies may affect certain site features.

Types of cookies we may use

  • Essential cookies — required for core site functionality
  • Preference cookies — remember settings such as theme or basic choices
  • Analytics cookies — help us understand how the site is used (where enabled)

How We Use Your Information

We use personal information only where it supports the delivery, improvement, and security of our services.

  • To respond to enquiries and provide requested information
  • To deliver services you request and manage ongoing communication
  • To improve site performance, usability, and reliability
  • To maintain security, prevent abuse, and monitor for technical issues
  • To meet legal obligations where required

When We Share Information

We do not sell your personal information. We may share it only in limited cases, such as with trusted service providers who help us operate the website or deliver services, or where we are legally required to do so.

  • Service providers (e.g., hosting, email delivery, analytics), under contractual safeguards
  • Legal requirements where disclosure is required by law or valid request
  • Business changes if assets or operations are transferred (with appropriate notice where required)

Retention of Your Data

We keep personal information only as long as needed for the purposes described in this policy, including responding to enquiries, delivering services, maintaining records, and meeting legal obligations. Usage data is typically retained for a shorter period unless needed for security or performance analysis.

Your Rights

Depending on your location and applicable law, you may have rights to access, correct, or delete your personal information, and to object to or restrict certain processing.

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your information (where we have no lawful reason to retain it)
  • Withdraw consent (where processing is based on consent)

To exercise these rights, contact us using the details in the “Contact” section below.

Security

We take reasonable measures to protect your information. However, no online system is completely secure, and we cannot guarantee absolute security of data transmitted over the internet.

Children’s Privacy

Our services are not intended for children, and we do not knowingly collect personal information from anyone under 13. If you believe a child has provided personal information, please contact us and we will take appropriate steps.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of third parties. We recommend reviewing the privacy policy of any site you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. We will update the “Last updated” date at the top of this page and, where appropriate, provide a clear notice on the website.

Contact

If you have questions about this Privacy Policy or how your information is handled, contact us:

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